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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SMELAMAS products

The group "New Technologies" offers for review the products of the plant SMELAMAS: bowls, kneading machines, kneaders, dough dividers, flour sifters, cabinets and trolleys, water dispensers, containers, equipment for the sugar industry, mixing machines, autoclaves
  • Dezhi SMELAMAS
    Dezhi
    t1-ht2d, etc.
  • Kneading machines SMELAMAS
    Kneading machines
    L4-HTYU, A2-HTYU, etc.
  • Dezheoprokidyvateli SMELAMAS
    Dezheoprokidyvateli
    A2-HP2D-2, etc.
  • Test Dividers SMELAMAS
    Test Dividers
    L4-HPM/10, HDZ, etc.
  • Flour Sifters SMELAMAS
    Flour Sifters
    L4-HPM/1, etc.
  • Cabinets and trolleys SMELAMAS
    Cabinets and trolleys
    L4-HPM/8-3,6, etc.
  • Water dispensers SMELAMAS
    Water dispensers
    L4-HPM/10, etc.
  • Containers SMELAMAS
    Containers
    BDF et al.
  • Equipment for the sugar industry SMELAMAS
    Equipment for the sugar industry
    Sh1- P1700.RE et al .
  • Mixing machines SMELAMAS
    Mixing machines
    L4-SHKI-33, etc.
  • Autoclaves SMELAMAS
    Autoclaves
    B6-KAV-4, etc.
  • Spare parts SMELAMAS
    Spare parts
    a2-htj, etc.

NEW TECHNOLOGIES GROUP

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